Frequently Asked Questions

Everything you need to know before placing your order.

Orders & Payments

Is payment secure?
Yes. All payments on Swismile are protected by advanced encryption systems. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Klarna and Shop Pay.
Can I modify or cancel my order?
Yes, but you need to act quickly. We process orders fast, so changes are only possible shortly after purchase. Contact us at swismileofficial@gmail.com.

Shipping & Delivery

How long does delivery take?
Estimated delivery is 2–6 business days. Shipping is always free and includes full tracking.
How can I track my order?
After your purchase, you will receive an order confirmation email and a second email with your tracking number.

Returns & Refunds

Can I return my product?
Yes. We offer free returns within 30 days of delivery if you are not fully satisfied.
What if the product arrives damaged?
Contact us immediately at swismileofficial@gmail.com and we will arrange a replacement or refund.

Product & Usage

Why should I choose the Swismile dental flosser?
Swismile is designed to clean where your toothbrush can’t reach. It helps remove debris between teeth, reduce bacteria and improve your daily oral hygiene in just 60 seconds.
Can I use it with braces, implants or crowns?
Yes. Thanks to the included nozzles, it is suitable for braces, implants and dental work.
How long does the battery last?
Up to 40 days with regular use.
When will I start seeing results?
Most users notice a difference from the first use. Visible improvements typically appear within 1–2 weeks of daily use.