Shipping and returns
At Swismile, we are committed to offering fast, reliable, and fully tracked delivery.
Standard Delivery – Free
Estimated delivery time: 2 to 6 business days
Shipping fee: Free on all orders
Tracking included: You will receive a tracking link as soon as your order is shipped.
Our standard delivery service ensures efficient processing and secure transportation of your order at no additional cost.
Order Tracking
After placing your order:
• You will receive an order confirmation email
• Once your order is shipped, you will receive a second email containing your tracking number
You will be able to monitor your parcel at every stage of its journey.
Return Policy – Free Returns Within 30 Days
Your satisfaction is our priority.
If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of delivery, free of charge.
Return Conditions
To be eligible for a return, the item must:
• Be new and unused
• Be returned in its original packaging
• Include all accessories
Items that are used, damaged, or incomplete cannot be accepted.
Return Procedure
To initiate a return, please contact us at:
Kindly include your order number and reason for return.
Within 24 business hours, you will receive a prepaid return label along with return instructions.
Once the item is received and inspected, we will proceed with:
• A refund to your original payment method
or
• An exchange, according to your preference